OCI Courier Card Lost: Steps to Recover or Replace Your OCI Card

If you have lost your Overseas Citizen of India (OCI) card during courier delivery, you must act quickly and take the necessary steps. The experience of OCI courier card lost can be stressful, especially if you have recently applied for an OCI card. To prevent further delays, it is crucial to take necessary action if your OCI card has been lost in transit, marked as delivered but not received, or you have misplaced the tracking number.

Read the blog below to learn the steps to recover your OCI card tracking number, request redelivery, and apply for a duplicate OCI card if the shipment cannot be recovered.

How to Recover a Lost OCI Card Tracking Number?

If you have lost or misplaced your tracking details, there are several ways to recover them. These include:

1. Check Your VFS Global or BLS International Account

If you have applied using BFS Global or BLS International, follow the steps below:

• Log in to your account dashboard.
• You can find your courier reference number or waybill number in
  • Application history
  • Courier payment receipt
  • Shipping confirmation email
  • Dispatch notification

2. Track Your OCI Application Status

• You can use your Passport Number and Application ID on the OCI status portal to track the dispatch status of your OCI card.
• This helps to confirm whether your card has been dispatched. It can also be used to identify the courier handling the shipment.

3. Search Your Email for Courier Details

Search your email inbox using keywords such as:

• OCI dispatch
• Shipment Confirmation
• Courier Tracking
• Waybill Number
• VFS Tracking

In most cases, you will find your lost tracking details in these emails.

What to Do If Your OCI Card Is Lost in Transit?

Follow the steps below if you have lost your OCI card in transit.

1. File a Police Report

• You must immediately report the loss to your local police department.
• Obtain a copy of the report or a crime reference number.
• This document is necessary when requesting a replacement OCI card.

2. Contact the Courier Company

• You can contact the courier provider to request a shipment investigation.
• If the package has been declared lost, ask for a written confirmation letter about the loss.

3. Inform VFS Global or BLS International

You must contact your application processing provider and report the issue. You must provide the following details:

• Application Reference Number (ARN)
• Passport details
• Police report
• Courier loss information
• Contact information

How the OCI Card Redelivery Process Works?

Redelivery is possible if your OCI card was not delivered but the shipment still exists within the courier network. The process includes:

1. Confirm the Delivery Status

If the status of the package shows "delivered" but you did not receive it, you can:

• Request Proof of Delivery (POD)
• Verify the recipient's Signature
• Check the Delivery Address
• Ask for GPS delivery confirmation (if available)

2. Escalate the Matter

• You can also choose to escalate the matter if the delivery cannot be verified.
• You can escalate the matter with the courier company, VFS Global or BLS International.

3. Request a Redispatch of the OCI card

• You can request a redispatch if the shipment has been returned due to a failed delivery attempt or an address issue.
• You can do this after confirming your address details.

How to Apply for a Duplicate OCI Card?

If the above methods did not work, then you must apply for a replacement OCI card through OCI Miscellaneous Services.

Follow the steps below.

1. Complete the OCI Miscellaneous Services Application

• Visit the OCI Miscellaneous Services
• Select the "Lost/Damaged OCI card" option.

2. Upload the Required Documents

Make sure you have the following documents ready:

• Police report or crime reference number
• Passport copy
• Self-declaration explaining the loss
• Courier loss information
• A copy of your previous OCI card (if available)

3. Submit Your Application Through VFS Global or BLS International

• Once you have completed the online application, submit the documents through your designated service provider.
• Pay the applicable service and government fees, if required.

Duplicate OCI Card Processing Time

The processing time for a Duplicate OCI card depends on the jurisdiction and document verification process. It usually takes around 4-8 weeks from the day of paying the application fees.

Conclusion

A missing or lost OCI courier card can be stressful, but this does not mean you have lost your OCI status. Being mindful of the situation and taking the necessary actions can help you avoid any further problems. If possible, you can retrieve the shipment using the OCI tracking number, report the issue and follow the official OCI card redelivery process. If the shipment has been declared lost, you can apply for a duplicate OCI card. It is a safe and easy way to restore your OCI documentation.

If you are facing further issues or have doubts regarding the duplicate OCI card process, you can take help from experts at Visament. They can solve your doubts or queries and help you obtain a duplicate OCI card.