Pricing Policy
Effective Date: April 8, 2025
At Visament, we believe in honest, transparent, and fair pricing. Our pricing model is designed to ensure that customers are aware of all costs involved upfront — with no hidden fees or surprise charges. We aim to provide quality services backed by professional expertise, at a price that reflects the value we bring to your visa and document processing journey.
Components of Our Pricing
Every service we offer includes clear pricing components:
- Professional Service Fee: Covers our team’s efforts in application management, form filling, document review, pre-submission verification, and continuous updates until your case is resolved.
- Government or Embassy Charges: These are official charges imposed by immigration departments, embassies, or consulates. We collect these on your behalf (when applicable) to simplify the process.
- Courier/Logistics Charges (if applicable): For physical collection or delivery of documents, we may use secure courier services. Charges are calculated based on weight, urgency, and location.
- Urgent/Express Service Fee: If you choose a faster-than-standard service, an additional fee applies. Availability may vary depending on the destination country or the government entity involved.
Service-Specific Pricing
Each service on our platform has specific pricing based on complexity, time sensitivity, and government involvement:
- Visa Services: Vary by country, type (tourist, business, emergency), and processing level (standard/express).
- OCI Services: Covers new applications, reissuance due to passport change, lost OCI card, and other categories.
- Passport Services: Includes renewals, duplicate passports, address change updates, and more.
We continually monitor embassy pricing and administrative charges to ensure all costs reflect actual expenses without inflation or markup.
Payment Terms
- Payment is collected at the time of booking your service.
- All transactions are processed using PCI-compliant, industry-standard secure payment gateways.
- Payment receipts are auto-generated and sent to your registered email address.
Currency and Taxes
- We support multi-currency transactions based on user location.
- Taxes such as GST or VAT (if applicable in your country) are transparently displayed and itemized at checkout.
Promotional Offers and Discount Codes
Visament periodically launches limited-time offers, loyalty discounts, or promotional coupons. These are:
- Applied only at the time of payment.
- Cannot be combined with other offers unless explicitly stated.
- Subject to expiry dates and user eligibility (first-time users, referrals, etc.).
Price Revisions
We may revise prices due to changes in government fees or operational cost. All price changes will be clearly communicated before final order confirmation.